Code Of Conduct

1. Introduction

At TNP Global Services Pvt Ltd, we are committed to upholding the highest ethical standards in all our business operations. This Code of Conduct serves as a guideline for employees, partners, and stakeholders to maintain integrity, transparency, and professionalism in everything we do.

2. Integrity and Ethics

• Conduct business with honesty, fairness, and accountability.
• Avoid conflicts of interest and disclose any potential issues to management.
• Never engage in bribery, corruption, or unethical practices.
• Respect confidentiality and safeguard company and client information.

3. Compliance with Laws and Regulations

• Adhere to all local, national, and international laws governing our operations.
• Follow industry-specific regulations, including data protection (GDPR, HIPAA) and financial compliance laws.
• Report any violations or suspicious activities to the compliance team.

4. Workplace Conduct and Culture

• Foster a professional, inclusive, and respectful work environment.
• Zero tolerance for discrimination, harassment, or workplace violence.
• Encourage open communication and respect diverse opinions and backgrounds.

5. Confidentiality and Data Security

• Protect company and client data from unauthorized access or breaches.
• Follow cybersecurity protocols and report any security incidents immediately.
• Use company resources responsibly and for business purposes only.

6. AI and Technology Ethics

• Ensure AI-driven solutions are used responsibly, ethically, and transparently.
• Prevent bias, discrimination, or misuse of AI in decision-making processes.
• Continuously update AI policies to align with evolving industry standards.

7. Responsibility to Clients and Partners

• Provide high-quality outsourcing services with transparency and efficiency.
• Uphold client trust by maintaining confidentiality and meeting service commitments.
• Build strong partnerships based on mutual respect and shared goals.

8. Social Responsibility and Sustainability

• Promote environmental sustainability in our operations.
• Support corporate social responsibility (CSR) initiatives that benefit society.
• Encourage responsible sourcing and minimize our carbon footprint.

9. Reporting Violations

• Employees are encouraged to report violations of this Code confidentially.
• Retaliation against whistleblowers is strictly prohibited.
• Reports can be made via email at compliance@tnpglobalservices.com.

10. Enforcement and Disciplinary Action

• Any violations of this Code may result in disciplinary action, including termination.
• Regular training sessions will be conducted to reinforce compliance and ethical practices.

Conclusion

By adhering to this Code of Conduct, we ensure that TNP Global Services Pvt Ltd remains a trusted, responsible, and ethical organization. Each employee and stakeholder is expected to uphold these principles in their daily work.

For any questions or clarifications, please contact the HR or Compliance department.